Returns & Exchanges
Due to the perishable nature of our food products, we offer a 14-day window for returns on non-perishable items and replacements for any goods received in damaged or unsatisfactory condition. Our goal is to ensure every bite meets your expectations or we will make it right.
Contact Support
Email our customer care team within 14 days of delivery with your order number and photos of the product in question.
Verification
Our quality assurance team will review your request to determine if the item is eligible for a refund, replacement, or store credit.
Shipping Instructions
If a physical return is required for non-perishable goods, we will provide a prepaid shipping label and instructions for secure packaging.
Resolution
Once approved, your refund will be processed to your original payment method or a replacement shipment will be dispatched within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing